About Customer Service
Even though the igourmet online shopping experience is convenient, fun and educational, we realize that our customers want to be able to reach us by phone as well. Whether by phone, fax or Email, we strive to promptly respond to all customer questions or concerns. Along these lines, we offer a liberal quality guarantee policy and will provide a refund or reshipment without a hassle. We hope that our unconditional quality guarantee convinces you that we at igourmet are making the strongest possible commitment to customer satisfaction. We fully recognize that each purchase made at igourmet.com is a new opportunity for us to earn the trust and loyalty of our valued customers.